Discord role allocation broken
Incident Report for VATSIM UK
Resolved
This incident has been resolved.

If you still experience not being granted roles in Discord, go to https://www.vatsim.uk/mship/manage/cert/update whilst logged in.
Posted Aug 27, 2022 - 21:49 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2022 - 21:42 BST
Update
We are continuing to work on a fix for this issue.
Posted Aug 27, 2022 - 21:20 BST
Identified
Some members joining our Discord through Core will find that they are stuck in the #rules channel, and no Member status is granted to them.

The issue has been identified and a fix made. We are waiting for this fix to be applied - we anticipate this issue to be resolved by midday 28th Aug.
Posted Aug 27, 2022 - 21:19 BST
This incident affected: VATSIM UK Services (Core) and Third Party Services (Discord).
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